Job Information
Iron Mountain Project Solution Specialist in Remote, Quebec
At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce that embraces the differences among us. And here, we’ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can’t wait to hear about YOU.
We are looking for a Bilingual Project Solution Specialist who will be responsible for creating quality and timely project statements of work (SOW’s) and who will be coordinating with the sales teams, territory business leaders, regional project leaders and customers in order to produce SOW’s while establishing an effective project result.
WHAT’S IN IT FOR YOU?
Competitive Salary : 63k to 68k depending on the experience
Annual Bonus : 10%
Extended Health Insurance, Dental and Vision Insurance after 30 days of employment
2 weeks paid vacation + Sick Pay + Paid Holidays
RRSP contribution
Flexible Schedule
Employee stock purchase program
Tuition Reimbursement
100% remote job
Job Responsibilities:
Receive and process requests for project service SOW’s
Create and manage SOW’s using prescribed process steps
Develop operational workflows for inclusion in project SOW’s
Serve as communication conduit between sales, customers and operations
Oversee SOW lifecycle from creation to completion (escalate as necessary)
Monitor project status proactively and follow up on projects diligently
Communicate with regional leadership team, customers, peers and other employees at various levels in the organization (written and verbal)
Schedule and facilitate conference calls
Understand customer needs and work with sales to develop and promote relevant and forward thinking solutions
Job Requirements :
Diploma in Business Administration, sales, finance or any related field
3 to 5 years of experience in project Management
Must be Bilingual
Must be able to pass a Background check and a reliability clearance
Job Skills and Competencies:
Ability to take initiatives and make things happen
Excellent communication skills , verbal and written in both languages
Solid Customer service abilities
Understands and integrates appropriate project management tools and processes
Act with a sense of urgency and ability to work under pressure
Understands industry trends and their impact on business
Iron Mountain is an equal opportunity employer, and does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, marital status, age, sexual orientation, disability, veteran status or other legally protected classifications under applicable federal, state, or local laws in making employment decisions.
Category: Sales Operations Group
Iron Mountain Incorporated, founded in 1951, is the global leader for storage and information management services. Trusted by more than 225,000 organizations around the world in approximately 50 countries, Iron Mountain stores and protects billions of valued assets, including critical business information, highly sensitive data, and cultural and historical artifacts.
Providing solutions that include information management, digital transformation, secure storage, secure destruction, as well as data centers, cloud services, and art storage and logistics, Iron Mountain helps customers lower cost and risk, comply with regulations, recover from disaster, and enable a digital way of working.
Our Cores Values and Code of Ethics are our north star. They provide a solid base for how we do business and behave every day, so each one of us can experience exceptional.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
Requisition: J0058072